When practical solutions are needed, we are there.

We break down barriers to change and connect people who want to solve these problems, bringing policy makers, funders, thought leaders, clinicians and patients to the table to build solutions together. Working with our partners to bring life to great ideas, we use these ideas to create change through sustainable, shareable practices.

At the end of the day, we believe that we can create better care experiences for patients and their care teams by building strong, trusting relationships – one person, one team, one organization at a time. Together we create a collective impact approach that challenges the status quo. This is what drives our team. This is what makes us.

Our Leadership

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Shiran Isaacksz

Executive Lead

Shiran’s expertise lies in leading complex and large-scale transformational projects and overseeing established regional programs. With 19+ years of experience, he possesses a comprehensive view of the complex health care system, with a focus on improving patient care and outcomes throughout the continuum of care. His collaborative approach extends to the development of unique industry partnerships beyond the typical client-vendor role. In doing so, he assembles strong, inter-disciplinary teams with a broad range of skills, and applies a holistic approach to problem solving that results in new products and programs to support care delivery and patient experience. He contributes to the healthcare community as the Vice President of the Board of Directors of Digital Health Canada (formerly COACH) and as an Adjunct Lecturer at the Institute of Health Policy, Management and Evaluation at the University of Toronto.

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Stephanie Saull-McCaig

Director

Passionate about healthcare, Stephanie brings 15+ years’ experience as a healthcare leader who combines health system thinking and strong clinical engagement to drive complex change. Her expertise in strategic planning and regional program management has resulted in the successful delivery of numerous IM/IT products and solutions, including a regional program for eReferrals for close to 100 organizations across two Local Health Integrations Networks (LHINs). Stephanie’s robust understanding of health service providers and ability to foster partnerships contributes to her ability to manage enterprise rollouts and regional programs that span the continuum of care.

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Melissa Chang

Program Director

Melissa has 14 years of healthcare leadership experience, with expertise in change management and communication. She spearheads the identification of scalable innovation opportunities and specializes in bringing stakeholders together to deliver complex initiatives from concept to execution. Melissa has an extensive track record of effectively mobilizing teams to drive change for organizations and programs. She previously led the ConnectingGTA implementation and adoption program, one of the largest healthcare IM/IT initiatives in Canada, guiding the work of close to 40 organizations and onboarding 40,000 users. She is currently overseeing a range of projects designed to enhance the use of digital health tools, specifically engaging primary care and community providers, in support of Toronto Central LHIN priorities.

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Christina Tang

Project Director

Christina has been applying her expertise in project management for healthcare for more than 10 years. She has experience in leading large-scale, multi-sectored healthcare projects that involve IT system implementations, contract negotiations and procurement management. Christina led the successful implementation of a Resource Matching and Referral (RM&R) system for palliative care beds that required the creation of a common workflow among 14 acute hospitals and 207 palliative care beds in the Toronto Central LHIN. RM&R continues to evolve under her direction as she manages a project team responsible for creating new referral pathways to better support existing clinical workflows. Christina also contributes her expertise regularly to help deliver other complex, long-term IM/IT projects for the region and the province.